Shipping & Returns
Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products and your location.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Items with a manufacturer defect may be returned for a refund or replacement. Your must request a return the item within 30 days of your purchase.
- Please email info@talonelements.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Talon Elements, Ltd
PO Box 630
Pine, CO 80470
- Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Items can not be returned if they are opened and used.